We are a small family business, and we stand behind the products we sell wholeheartedly, but there’s nothing quite like buying in person is there? it’s so much more touchy feely. So, with that in mind we offer a 30-day money back Guarantee, if you’re not happy with your purchase just send it back and we will either exchange or refund.
That’s it! simple… We will always do our best to look after you, our valued customer, and treat you fairly and reasonably. We hope you will be fair and reasonable with us too.
Delivery.
We use a trusted courier service to send out to you. Delivery times are estimated at 7 -10 days. Custom orders may take longer. If you need it quicker give us a call and we will try our best to help.
Postage Fees
- all small and light parcels = £3.95
- orders under £30.00 = £5.95
- £30.00 – £44.00 = £6.95
- £45.00 – £90.00 = £8.95
- £90.00 – £200.00 = £11.95
- £200.00+ = £18.95
- Original Paintings will be sent via special courier (and insured) = £19.95
- Highlands and Islands = £12.95
Delivery outside the UK.
Unfortunately due to the new GPSR rules implemented across the EU on 13th of December we can no longer sell to the EU, as the rules are too complex and onerous for small businesses such as ourselves to adhere to. Providing traceability of materials, full risk assessment, and finding a suitable Eu Representative to sign off on goods. These are just a few of the new hurdles to trade, as a simple Artist selling artwork this is no longer realistic. Hopefully things will change in the future but at present we apologise to all our EU customers
For Returns.
We can only pay for return shipping on faulty goods, Please call or email first
Any problems or you need help please call 01539 444944 or if you need to call out of hours our home number is 01539 821658
Privacy Policy
We may collect personal information that you voluntarily provide, including:
- Identity Data: Name, username.
- Contact Data: Billing address, shipping address, email address, telephone number.
We use your data to:
- Process and ship artwork orders.
- Communicate regarding commissions or queries.
- Send newsletters (only if subscribed).
- We do not sell or rent your personal information to third parties.
- We use secure methods to protect your data.
Under data protection laws, you have the right to:
- Access the data we hold about you.
- Request correction of inaccurate information.
- Request erasure of your personal information.
- Opt-out of marketing communications.
Our website uses cookies to improve your browsing experience. You can set your browser to refuse cookies, but some parts of the site may not function properly.
If you have questions or want to exercise your rights, please contact us at:
Terms and Conditions.
Being added as we speak…